©️ 2026 Jessica King
©️ 2026 Jessica King
Jessica King — home

Services

Design support for work that matters.

I help make websites and digital tools clearer, more useful, and easier to navigate. My approach combines research, systems thinking, and hands-on prototyping to understand what people need and turn that understanding into practical design decisions.

User Research & Discovery

Before deciding what to build, I help clarify the problem. Through user and stakeholder interviews, existing-product reviews, and research synthesis, I look for the needs, frustrations, and constraints shaping an experience.

Useful outcomes: a clearer problem statement, research themes, and design priorities.

Wireframes, Prototypes, & Usability

I turn early ideas into something people can respond to. Wireframes and interactive prototypes make it easier to explore alternatives, discuss tradeoffs, and evaluate whether a design supports the task it was created for.

Useful outcomes: Figma wireframes, interactive prototypes, and findings to guide the next iteration.

Workflows & Information Architecture

I look beyond a single screen to understand how an experience fits together. I map journeys, organize information, and examine the steps people take to complete a task—especially when several roles or systems are involved.

Useful outcomes: journey maps, task flows, and a clearer structure for content and navigation.

Website Design & Content Structure

I help organize a website around the information visitors need and the actions they want to take. From page structure and layout to visual consistency, I bring research and design thinking to a practical website build.

Useful outcomes: page layouts, content structure, and websites built with tools such as Squarespace or Framer.

User Research & Discovery

Before deciding what to build, I help clarify the problem. Through user and stakeholder interviews, existing-product reviews, and research synthesis, I look for the needs, frustrations, and constraints shaping an experience.

Useful outcomes: a clearer problem statement, research themes, and design priorities.

Workflows & Information Architecture

I look beyond a single screen to understand how an experience fits together. I map journeys, organize information, and examine the steps people take to complete a task—especially when several roles or systems are involved.

Useful outcomes: journey maps, task flows, and a clearer structure for content and navigation.

Wireframes, Prototypes, & Usability

I turn early ideas into something people can respond to. Wireframes and interactive prototypes make it easier to explore alternatives, discuss tradeoffs, and evaluate whether a design supports the task it was created for.

Useful outcomes: Figma wireframes, interactive prototypes, and findings to guide the next iteration.

Website Design & Content Structure

I help organize a website around the information visitors need and the actions they want to take. From page structure and layout to visual consistency, I bring research and design thinking to a practical website build.

Useful outcomes: page layouts, content structure, and websites built with tools such as Squarespace or Framer.

User Research & Discovery

Before deciding what to build, I help clarify the problem. Through user and stakeholder interviews, existing-product reviews, and research synthesis, I look for the needs, frustrations, and constraints shaping an experience.

Useful outcomes: a clearer problem statement, research themes, and design priorities.

Workflows & Information Architecture

I look beyond a single screen to understand how an experience fits together. I map journeys, organize information, and examine the steps people take to complete a task—especially when several roles or systems are involved.

Useful outcomes: journey maps, task flows, and a clearer structure for content and navigation.

Wireframes, Prototypes, & Usability

I turn early ideas into something people can respond to. Wireframes and interactive prototypes make it easier to explore alternatives, discuss tradeoffs, and evaluate whether a design supports the task it was created for.

Useful outcomes: Figma wireframes, interactive prototypes, and findings to guide the next iteration.

Website Design & Content Structure

I help organize a website around the information visitors need and the actions they want to take. From page structure and layout to visual consistency, I bring research and design thinking to a practical website build.

Useful outcomes: page layouts, content structure, and websites built with tools such as Squarespace or Framer.

Skills and tools I bring to the work

Methods and software I’ve used across my projects.

Skills
  • User interviews
  • Affinity mapping
  • User flows
  • Wireframing
  • Interactive prototyping
  • Usability testing
  • Data visualization
  • Visual storytelling
Tools
  • Figma
  • FigJam
  • Framer
  • Tableau
  • Adobe Lightroom
  • Adobe Illustrator
  • Squarespace
  • p5.js

Start with the problem you want to solve.

I’m especially interested in tools that support people’s daily work, including healthcare, hospitality, industrial technology, education, and enterprise systems. We can define a focused project or identify where I can contribute to a larger team.